Home » Why Choose Us » Our Standards

Choosing a place to live can be a stressful experience.  You want your home away from home to be a safe, quality home with landlords who are responsive and treat you with integrity and fairness.  We think it’s important to have landlords who care about your safety and satisfaction, and who care about the community you live in.

Our Guiding Principle:

Provide homes we would have been happy to live in when we were students.

Our Four Pillars:

  • Safe, Quality, Renovated and New Homes
  • Responsive Service
  • Integrity & Fair Treatment
  • Environmental Stewardship

 

  • Safe, Quality, Renovated and New homes
    • When we buy a property, one of the first things we do is invest money into it to make sure it is safe, functional, and where practical, restored to at least some of its original beauty.
    • With our existing properties, we have an ongoing maintenance schedule, and we are regularly painting and renovating properties to keep them safe and comfortable, and to make sure that everything is working properly.
    • We also have several units in brand new or recently built homes.
  • Responsive Service
    • When things break, we want them fixed on time – especially when it's a toilet or sink.  There's nothing worse than living in a place where all kinds of things don't work and the landlord doesn't care.  Sure, some things can wait till the end of term, like updating a kitchen or repainting a unit, but if your fridge doesn't work or your toilet is clogged, we'll handle it immediately.  
  • Integrity & Fair Treatment
    • We will not jerk you around.  We'll give you the straight goods when you ask us a question, and our goal is always to be as fair as possible to all parties.
    • If we say we'll do something, it will be done.  Some things end up taking a little longer than we'd ideally like, but we mean what we say.     
  • Environmental Stewardship
    • We know it's chic to be green these days, but we've been on this kick for a long time, and we implement these practices in our own homes and yours.
    • At the end of the day, it just makes sense.  We are part of this fragile ecosystem, and each one of us has a responsibility to play a part in caring for it. 
    • Given the nature of the business we're in, we have a day-to-day opportunity to take this into account.  This goes for everything from our business materials to our heating systems, and so on. 
    • We are just getting started with new environmental initiatives, so we've got a looong way to go.  But, we want you to know it's important to us, and if you have suggestions for us in this area, we're all ears.  We'd also like you to do your part, so please stay on the lookout for ways to make a difference. 

Why Choose Us